Student Printing, Scanning and Faxing

This article provides a comprehensive guide for students on how to print, scan, and fax using campus Ricoh devices at Brandeis University. It outlines printer locations and costs, instructions for adding funds via WhoCash, device setup steps, and contact information for IT troubleshooting support.

This article provides instructions on how to print, scan, and fax using campus Ricoh devices, as well as information on pricing and adding funds.

Printer Locations

Student and public printers are available at the following library locations:

• Goldfarb InfoCommons: Level 1

• Goldfarb Classroom 230: Mezzanine

• Farber Classroom 1: Level 1

• Farber Level 1: In front of Farber Classroom

• Farber Mezzanine: Level 1

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Printing Costs & Payment

Printing costs vary depending on color and formatting:

Format	Black & White	Color
Single-sided	10¢ per sheet	30¢ per sheet
Double-sided	15¢ per sheet	55¢ per sheet

Adding Funds

All printing is paid for using Brandeis WhoCash. You can add funds to your account via the following methods:

• Online: Add funds directly online.

• Mobile App: Download and use the GET Mobile app for iPhone or Android.

• In Person: Visit the Campus Card Office located in the Epstein Building, Room 101.

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Setting Up Your Device

Before you can print, you must configure your device while connected to the eduroam campus network.

1. Install the Print Queues

• Windows: Download and install the setup program from go.brandeis.edu/mobileprinting.

• Mac: Use the built-in Printers & Scanners feature in your System Settings while connected to eduroam.

2. Associate Your Brandeis ID Card

You must link your physical ID card to the PaperCut printing system at a Ricoh machine before your first use:

1. Tap or swipe your Brandeis ID card on the printer's card reader.

2. When the login screen appears, enter your Brandeis username and password.

⚠️ Important: Do not include @brandeis.edu in the username field. Doing so will cause the association to fail.

3. Once submitted, your card is successfully linked and can be used to release print jobs instantly.

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Scanning and Faxing

• Cost: Scanning is free.

• Locations: Scanners are located in the Goldfarb InfoCommons (Level 1) and the Farber Mezzanine.

• Features: You can scan documents directly to your email, cloud storage, or a USB drive.

• Faxing: One of the scanners is equipped with faxing capabilities. Please visit the Library Information and Borrowing Desk if you need assistance with faxing.

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Troubleshooting & Support

Requesting a Refund

If a Ricoh printer charges your WhoCash account but fails to print your document, you can request a printer refund.

Need Help?

If you experience technical issues or need help connecting to a printer, contact IT Services:

• Email: help@brandeis.edu

• Phone: 781-736-HELP (x64357)

• In Person: Visit the Help Desk located in the Goldfarb Library Commons. Check the Help Desk Hours of Operation before visiting.