Collaboration and Communication

Issues related to email services and collaboration based applications

Categories (2)

Zoom

This category includes all support requests, provisioning, and resources related to the Zoom Workplace suite of tools at Brandeis including Zoom Meetings, Phone, AI Companion and more.
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Google

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Services (8)

Additional Google Services

Requests related to accessing Additional Google Services with your Brandeis Account like Youtube and Google Maps

Brandeis Account Password Reset

Requests related to resetting your Brandeis Account and Brandeis Email Password

Calendar

Requests related to Brandeis Google Calendar

Create Brandeis Account

Requests related to Creating Brandeis Account

Email

Requests related to Brandeis Gmail and Shared Mail Accounts (a.k.a. Delegated Mail Accounts)

Email Distribution List

Requests related to Brandeis Google Groups

File Sharing and Cloud Storage

Requests related to Box, Google Drive, and File Shares (Network Shares)

Office Productivity Suite

Requests related to Microsoft Office and the Google Suite Equivalent services like Docs and Sheets