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This comprehensive guide outlines the physical and technical security standards required for Brandeis-issued or personal devices accessing the university network, emphasizing automated device locking, physical theft prevention, and mobile safety. It also provides basic step-by-step troubleshooting protocols for common hardware failures, detailing specific scenarios that warrant immediate escalation to ITS Client Services.

This article provides an overview of Brandeis University's hardware recommendations, procurement processes, mandatory device setups, and repair services for university-owned and personal computers. It outlines the minimum technical specifications for Windows and Mac devices, directs users to approved purchasing channels like MarketPlace+ or education stores, and lists required security steps—such as configuring eduroam, Duo MFA, disk encryption, and inactivity locks. Additionally, it defines the