Zoom Phones

Service Description
Zoom Phone is a software-based telephone service that is replacing Cisco desk phones. Zoom Phone is accessed via the Zoom Workplace app.
Eligibility
Faculty and Staff
Get Started
For further assistance with Zoom Phone, press "Request Help with Zoom Phone"
for general Zoom Phone questions or issues.
 
To learn more about Zoom Phones, press the "View ITS Zoom Phones Information" button.
 
Request Help with Zoom Phone Zoom Phone User Exemption Request View ITS Zoom Phone Information

Related Articles (1)

Zoom Phone
This article provides a comprehensive guide to Zoom Phone, a cloud-based communication system that allows Brandeis University faculty and staff to place and receive business calls using their university phone numbers via the Zoom Workplace app. It outlines the service requirements—such as needing a "Zoom Workplace for Education Premier" license—and walks users through initial account activation, call management features, and configuring advanced personalization settings like voicemail greetings.

Service Offerings (3)

Request Help with Zoom Phone
Zoom Phone User Exemption Request
Use this form to request an exemption for non-faculty/staff users who need acces to Zoom Phone for a business purpose.
View ITS Zoom Phone Information