Popular Services
Requests related to Software installation and troubleshooting.
Requests related for connecting to the Brandeis Internet Network
Requests related to Brandeis High Performance Computing Cluster (HPCC)
Requests related to Brandeis Gmail and Shared Mail Accounts (a.k.a. Delegated Mail Accounts)
Requests related to the Brandeis Learning Management System (Moodle)
Please use this service to request assistance with the any Adobe products (Acrobat, Photoshop, InDesign, etc.)
Requests related to the Tableau Business Intelligence and Analytics Software
Please use this service to request help with any software related issues related to Zoom and Zoom Webinars
Please use this service to request help with any software related issues related to Ivanti Pulse Secure
Requests related to Box, Google Drive, and File Shares (Network Shares)
Requests related to Brandeis Accounts that do not fit into other services.
Requests related to the DDI/EIP services which refers to a group of interrelated services (DHCP, DNS, etc)
Event spaces, conference rooms, and any other spaces with installed A/V equipment
For requests related to integrating Workday with third-party applications and for support of current integrations.
Requests related to FileMaker Databases from the Division of Science
For requests related to Payroll Services from the Payroll team like paychecks
Requests related to Microsoft Office and the Google Suite Equivalent services like Docs and Sheets
For requests related to the WorkdayStudent function such as Registration, Financial Aid, etc.
Requests related to computers open to use for the Brandeis Community
Requests related to reporting errors or asking assistance on updating Brandeis website.
Requests related to resetting your Brandeis Account and Brandeis Email Password
Requests related to Brandeis University Two-Factor Authentication Application
Requests related to accessing Additional Google Services with your Brandeis Account like Youtube and Google Maps