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Requests related to Software installation and troubleshooting.


Please use this service to request help with any software related issues related to Ivanti Pulse Secure


Please use this service to request help with any software related issues related to Stata


Please use this service to request help with any software related issues related to ChemDraw


Requests related to Brandeis High Performance Computing Cluster (HPCC)


Please use this service to request assistance with the any Adobe products (Acrobat, Photoshop, InDesign, etc.)


Please use this service to request help with any software related issues related to Atlas.ti


Requests related to the Brandeis Learning Management System (Moodle)


Please use this service to request help with any software related issues related to Zoom and Zoom Webinars


Please use this service to request help with any software related issues related to EndNote


Please use this service to request help with any software related issues related to MATLAB


Please use this service to request help with any software related issues related to Microsoft Office


Requests related to Brandeis Gmail and Shared Mail Accounts (a.k.a. Delegated Mail Accounts)


Please use this service to request help with any software related issues related to ArcGIS


Requests related to the Tableau Business Intelligence and Analytics Software


Requests related to Brandeis University Two-Factor Authentication Application


Requests related for connecting to the Brandeis Internet Network


SAS

Please use this service to request help with any software related issues related to SAS


Please use this service to request help with any software related issues related to Kurzweil 3000


Requests related to Box, Google Drive, and File Shares (Network Shares)


Requests related to Brandeis Accounts that do not fit into other services.


Requests related to the DDI/EIP services which refers to a group of interrelated services (DHCP, DNS, etc)


Please use this service to request help with any software related issues related to Qualtrics


Use this form for non-academic and non-Workday related requests.


Requests related to reporting issues with creating Brandeis Account.