Popular Services

Please use this service to request help with any software related issues related to Ivanti Pulse Secure


Please use this service to request help with any software related issues related to ChemDraw


Requests related to the Brandeis Learning Management System (Moodle)


Requests related to Brandeis High Performance Computing Cluster (HPCC)


Please use this service to request help with any software related issues related to MNova


Please use this service to request help with any software related issues related to Zoom Phones


Please use this service to request help with any software related issues related to Zoom and Zoom Webinars


Please use this service to request help with any software related issues related to Stata


Requests related for connecting to the Brandeis Internet Network


Please use this service to request help with any software related issues related to EndNote


Requests related to Brandeis Accounts that do not fit into other services.


Requests related to Brandeis Gmail and Shared Mail Accounts (a.k.a. Delegated Mail Accounts)


Requests related to resetting your Brandeis Account and Brandeis Email Password


Please use this service to request assistance with the any Adobe products (Acrobat, Photoshop, InDesign, etc.)


Requests related to Brandeis University Two-Factor Authentication Application


For requests related to Workday HR functions such as Hiring, Onboarding, Timesheets, etc.


Requests related to Brandeis WhoCards (ID Cards) like the GET Mobile App and Printing Refunds


Requests related to repairing Brandeis-Owned and Student-Owned Computers.


Requests related to Microsoft Office and the Google Suite Equivalent services like Docs and Sheets


Please use this service to request help with any software related issues related to ArcGIS


Please use this service to request help with any software related issues related to Kurzweil 3000


Request related to A/V Classroom Support


Requests related to cybersecurity issues


For requests related to the WorkdayStudent function such as Registration, Financial Aid, etc.


Requests related to accessing Additional Google Services with your Brandeis Account like Youtube and Google Maps