Popular Services

Please use this service to request help with any software related issues related to Ivanti Pulse Secure

Please use this service to request help with any software related issues related to ChemDraw

Requests related to the Brandeis Learning Management System (Moodle)

Please use this service to request help with any software related issues related to Zoom and Zoom Webinars

Requests related to Brandeis High Performance Computing Cluster (HPCC)

Please use this service to request help with any software related issues related to Zoom Phones

Please use this service to request help with any software related issues related to EndNote

Requests related for connecting to the Brandeis Internet Network

Requests related to Brandeis Gmail and Shared Mail Accounts (a.k.a. Delegated Mail Accounts)

Requests related to resetting your Brandeis Account and Brandeis Email Password

Please use this service to request assistance with the any Adobe products (Acrobat, Photoshop, InDesign, etc.)

Please use this service to request help with any software related issues related to ArcGIS

Please use this service to request help with any software related issues related to Stata

Please use this service to request help with any software related issues related to Kurzweil 3000

For requests related to Workday HR functions such as Hiring, Onboarding, Timesheets, etc.

Requests related to Brandeis University Two-Factor Authentication Application

Requests related to Brandeis WhoCards (ID Cards) like the GET Mobile App and Printing Refunds

Requests related to repairing Brandeis-Owned and Student-Owned Computers.

Please use this service to request help with any software related issues related to GraphPad Prism

Requests related to Microsoft Office and the Google Suite Equivalent services like Docs and Sheets

Requests related to reporting errors or asking assistance on updating Brandeis website.

Requests related to Box, Google Drive, and File Shares (Network Shares)

For general Workday requests and requests that don’t fit into a single functional area.

Requests related to cybersecurity issues

Please use this service to request help with any software related issues related to Mathematica