Device Repair

Service Description

This service is for getting help with computers experiencing issues related to the device itself
rather than a particular service or program. If you're not sure if the issue you're experiencing is
device-related or not, you can choose this service and we will recategorize if necessary

The ITS Help Desk repairs Brandeis-owned faculty and staff computers and student-owned computers experiencing software related issues.

The Brandeis Repair Shop is a Dell- and Apple-certified service center that repairs Brandeis-owned faculty and staff computers and student-owned computers experiencing hardware issues.

Eligibility
Faculty and Staff Brandeis-Owned Computers and Student-Owned Computers
Get Started
To request assistance with repairing your device by the Brandeis Help Desk,
press the "Request Device Repair Help" button.

To find more information about the Brandeis Repair Shop,
press the "View Brandeis Repair Shop FAQ" button.

To find more information about the Brandeis Help Desk Loaner Laptop Policy,
press the "View Help Desk Loaner FAQ" button.