Issues related to eduroam, registering a device on the network, RAP, desk phones and softphones, VPN, and more

Services (8)

Domain Naming and Network Registration System

Requests related to the DDI/EIP services which refers to a group of interrelated services (DHCP, DNS, etc)

File Sharing and Cloud Storage

Requests related to Box, Google Drive, and File Shares (Network Shares)

Internet Connection

Requests related for connecting to the Brandeis Internet Network

Network Connection for Facilities and CGL Devices

Requests related in connecting Facilities and CGL Devices to the Brandeis Internet Network

Printer Support

Requests related to Printers located around the Brandeis Campus

Remote Access Point (RAP)

Requests related to RAP (Remote Access Point)

Softphones

Requests related to Cisco Softphones (Jabber)

Virtual Private Network (VPN)

Requests related to the Brandeis VPN (Ivanti)